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What is Computer Experts Group?

Computer Experts Group, Ltd. is a technical consulting firm.  We focus our services on the computer needs of small to medium sized businesses and home users.

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URGENT as of 4/9/2014: HeartBleed OpenSSL Vulnerability:

There is a vulnerability in the way most (read: two thirds) web servers protect and encrypt data. This is a very big deal. The bug has been patched, but systems need to be updated.

Read about it in an article by Bruce Schneier here: https://www.schneier.com/blog/archives/2014/04/heartbleed.html

Test out specific websites here: http://filippo.io/Heartbleed/

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2/22/2014: Apple's SSL/TLS 'gotofail' bug:

There is a very serious vulnerability in Apple's iOS 7 and iOS 6 devices, and Safari browsers on Mac OS X where a "bad actor" could get between you and your secure information without you knowing. This is called a "man in the middle" attack, or MITM, and has terrible consequences when you think of the data protected with SSL -- your banking information, email, update facebook, use your calendar, etc.

Read about it here:

So first things first: make sure you have a valid backup (using iTunes or iCloud), then update your device NOW. (**NOTE** We advise you doing an "OTA" or "Over The Air" update. If you update locally through iTunes, disable your antivirus or security software while you do it. We are getting sporadic reports of the update failing, and putting the iPhone/iPad into a boot recovery or DFU loop, which creates a larger problem. Then re-enable the antivirus or security software afterwards.)

Then see if your device or browser is still vulnerable here: https://gotofail.com/

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DNS changer infection:

Read this FBI article.

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Microsoft Video ActiveX Control Vulnerability

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To get directly to the patches for the conficker worm for your system, click on the appropriate operating system:

Windows XP 32-bit (most likely)

Windows Vista 32-bit

Windows Vista 64-bit

Windows 2003 Server

Windows 2000

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[NOTE: if you are looking for information on Daylight Saving Time 2007 (DST2007), please click here]

-- what we can do for you --

Computing brings increased productivity.  Unfortunately, this can also bring increased stress.  When things go south  (and they do)  the strain on your business can be extreme. Yet it is difficult to justify a permanent technical presence to support and upgrade the variety of systems that you may be running.  This gap is where our value lies.  We can help you with emergency/just-in-time technical issues, as well as help you plan and implement right-sized technology projects and strategies.

-- free information --

If you don't have an immediate need, you might consider reading from some of our informational articles.  These documents, and all of the free technical writing on this site, are compressed and simplified summaries about the most common computer issues we work with across our various clients.  Enjoy.

technical articles

 

 

 

Computer Experts Group, Ltd. is the right choice for small businesses who cannot justify the overhead of an IT department. We are also an economical solution for individuals who are setting up new computers, or just having computer problems.

 

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  Computer Experts Group, Ltd.
P.O. Box 25
Katonah, NY 10536

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